Stop handing your next $8K install to the competition.
Your office is closed for the day or your dispatcher is on the other line. Who is catching the weekend and after-hour leads that won't wait for Monday? Our intelligent intake engine replies and engages these web leads 24/7. We qualify the opportunity and route the jobs to your team instantly, ensuring you win the lead before they get to the next guy on the list.
Built for Residential HVAC
A specialized service engine designed for the high-volume intake needs of busy Midwestern HVAC teams.
20-Year Direct Sales Veteran
Founded by a sales expert who knows that in high-stakes service industries, the first responder usually wins the job.
Zero New Software to Learn
We don’t replace your CRM or Field Service software. We work invisibly in the background of the tools your team already uses.
Why Speed-to-Lead Breaks Down 24/7
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The After-Hours Gap
Leads don't stop coming in at 5:00 PM. When your office is empty, homeowners in a crisis won't wait for a callback on Monday morning. They simply move down the Google search results until someone answers their quote request web form.
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The Office Surge Bottleneck
During peak hours, your CSRs and dispatchers are buried under a mountain of service calls. While your staff is tied up on the phone, incoming web forms sit unread in an inbox and missed calls go unreturned, forcing high-intent leads to go on to the next person on the list.
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High-Value Lead Dilution
Without immediate triage, an $8,000 system replacement looks exactly like a routine maintenance request in a crowded inbox. By the time you find that high-value install buried in a pile of Monday morning emails, the homeowner has likely already booked an estimate with someone else.
Your 24/7 Safety Net for Rescuing High-Revenue Installs:
The Lead Logistics Engine
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Instant Web Form Response
24/7 human-sounding AI replies that engage leads and ask qualifying questions within five minutes of a sales lead web form being received.
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Smart Lead Routing
We route leads based on form data (Zip Code, service vs. install, or urgency) sending instant alerts to the right person via email or Slack.
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Conversation Logging
If a lead replies to the AI, the full transcript is captured and forwarded to your team so you have the context before you even pick up the phone.
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Weekly Performance Digest
A Monday morning executive summary showing total leads handled and your team's average speed-to-lead across the week.
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Missed Call Rescue (Premium)
Upgrade to automatically text-back missed office calls, stopping homeowners from calling the next guy on the list.
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CRM Integration (Premium)
When you're ready to scale, we can build custom workflows to sync this lead data directly into ServiceTitan, Housecall Pro, or your CRM of choice.
See Lead Logistics in Action
A 2-minute video walkthrough of how we rescue your next big revenue installation.
Why I Built TimeBack Workflows
“I spent 20 years in direct sales, mostly in service-heavy companies selling equipment. And no matter where I went, the same problems kept showing up.
Good leads got missed because staff was buried or simply out of the office. In the equipment world, the first responder to a lead usually wins.
I built TimeBack Workflows to give service businesses like HVAC a 24/7 safety net, so high-revenue installations are won while the competition is still asleep.”